London Stadium
Queen Elizabeth Olympic Park
London
E20 2ST

Julie Pidgeon (Disability Access Officer) – Telephone 0333 030 0174

Visiting Supports Guide to the London Stadium


ADSA is unable to guarantee that the information below is up to date

Ground Capacity 
The capacity at the London Stadium including home and away supporters is 60,000.

Seating:
Away fans visiting the London Stadium are based on one side of the South Stand, nearest the West Stand, with a typical allocation of around 2,800.  There are 24 wheelchair accessible viewing spaces available at an elevated level.  Easy Access and Amenity seats are located in the general admission seating areas.  The number to seats is not known.

Accessible entrances:
The Away fans are in the Sir Trevor Brooking Stand.

Accessible parking:
The Club has provision for 49 accessible parking spaces, including six bays for visiting supporters.  Any visiting supporters wishing to book accessible parking on matchday, can contact accessibility@westhamunited.co.uk for further advice.

Accessible Shuttle Bus Service:
There is a dedicated shuttle bus positioned in the visiting supporters coach park to assist supporters with access requirements in getting to and from the stadium. The shuttle bus will arrive at Bridge 4 situated close to the visiting supporters entrance with lift access available to the podium.  For further guidance, contact the Arsenal Disability Liaison Team or email accessibility@westhamunited.co.uk.

Sensory Room

Face coverings / Covid

Audio Descriptive Commentary

Hearing Loop

Assistance Dogs
Assistance dogs are welcome to stay in wheelchair bays. We politely ask that dogs are kept with their owner.  Hygiene facilities are available to assistance dogs opposite turnstile D and down the staircase (lift access available).

Changing Places / Accessible Toilets
All accessible toilets are gender neutral, fitted with RADAR locks and can be found on all levels close to accessible viewing areas.

Refreshments:
In the visiting supporters section, supporters have the option to purchase hot and cold drinks and an array of food including nachos,
hot-dogs and pies. There is an assortment of confectionery items available.  All food kiosks inside the stadium take credit/debit cards and Apple/Android Pay .

Cashless Stadium
The London Stadium is a cashless stadium.

Leaving the Stadium

Stadium Map